Why Is My Samsung Smart View Not Working? Here’s How You Can Fix It

You’re not alone if you’re having trouble getting your Samsung Smart View to work. In this article, we’ll review some of the most common issues and how to fix them so you can get back to streaming your favorite shows and movies.

Restart Both Your TV and Smartphone

If you’re still having trouble connecting your Samsung Smart View to your TV, the next step is to restart both your TV and smartphone. This will often clear up any minor connection issues and get things working again.

To restart your TV, find the power button on the back of your TV or the remote control and hold it down for a few seconds. Your TV will then turn off, and you can repeat this process to turn it back on again.

To restart your smartphone, hold down the power button until you see the option to Power Off. Tap this and wait a few seconds before turning your phone back on again by holding the power button once more.

Once both your TV and smartphone have been restarted, try opening up Samsung Smart View again and see if it’s now working as it should be.

Check if the App Is Up-To-Date

If your Samsung Smart View app isn’t working, you should first check to see if the app is up-to-date. To do this, open the Google Play Store and search for “Samsung Smart View.” If an update is available, install it and see if that fixes the problem.

If your app is already up-to-date, the next thing to check is your device’s connection to the TV. Ensure that the TV and your device are connected to the same Wi-Fi network. If they are, try restarting both your device and the TV.

It could be due to a compatibility issue if you’re still having trouble. Samsung Smart View is compatible with most Samsung TVs released in 2016 or later. However, there are a few exceptions, so it’s always best to double-check before assuming that your TV is compatible.

Finally, if none of these solutions work, you can try factory resetting your TV. This will erase all of your TV’s settings, so make sure to back up any important files before proceeding. To factory reset your TV, go to Settings > General.

Check Your Wi-Fi Connection

If your Samsung Smart View isn’t working, one of the first things you should check is your Wi-Fi connection. Ensure your device is connected to the same Wi-Fi network as your Samsung TV. If it is, try restarting both your TV and your device. If that doesn’t work, try forgetting your device’s Wi-Fi network and reconnecting to it.

If you’re still having trouble, there may be a problem with your home’s Wi-Fi network. Connect to another Wi-Fi network and see if that works. If it does, there may be something wrong with your home’s Wi-Fi network that you’ll need to troubleshoot.

Troubleshoot Router or Modem Issues

If you’re having trouble connecting to Samsung Smart View, there may be an issue with your router or modem. To fix this, you’ll need to troubleshoot the router or modem to see if an issue is causing the connection problems.

First, check to see if the router or modem is correctly plugged into an outlet and turned on. If it is, then try restarting the router or modem. This can often fix connection issues.

If restarting the router or modem doesn’t work, then you’ll need to check for any firmware updates that may be available. Firmware updates can often fix bugs and improve performance.

To check for firmware updates, you’ll need to visit the website of your router or modem manufacturer. You can usually find instructions on how to update the firmware.

Once you’ve updated the firmware, try connecting to Samsung Smart View again. If it still doesn’t work, you may need to contact your ISP for further assistance.

Delete and Reinstall the App

If you’re still having trouble after trying the other steps in this article, you may need to delete and reinstall the app.

Here’s how:

1.On your mobile device, open Settings.
2.Tap Apps & notifications > See all apps.
3.Scroll down and tap Samsung Smart View.
4.Tap Storage > Clear Data.
5.Reinstall the app from the Google Play Store or Samsung Galaxy Store.

Reset the App to Default Settings

If your Samsung Smart View app isn’t working, you can try resetting the app to its default settings. To do this, go to the Settings menu within the app and tap on the ‘Reset to Default’ option. Once the reset is complete, restart your device and open the app again.

Contact Samsung Support

If you’ve followed all the steps above and your Samsung Smart View still isn’t working, then it’s time to contact Samsung support. You should be able to get help from them to troubleshoot the problem and get your device working again.


Why isn’t my Samsung Smart View working?

There are a few reasons why your Samsung Smart View screen mirroring might not work. First, ensure your phone or tablet is compatible with the feature. Then, check that your TV and mobile device are connected to the same Wi-Fi network. Finally, ensure that the Samsung Smart View app is up to date.

How do I fix my Samsung Smart View?

If you’re still having trouble with Samsung Smart View, you can try a few things. First, restart your TV and mobile device. If that doesn’t work, try uninstalling and reinstalling the Samsung Smart View app. Finally, you can try resetting the app by going into the settings menu and selecting “Reset.”

What devices are compatible with Samsung Smart View?

Samsung Smart View is compatible with most Samsung smartphones and tablets. It is also compatible with some non-Samsung Android devices and the iPhone.

How do I connect my phone to my TV with Samsung Smart View?

To connect your phone to your TV with Samsung Smart View, open the app on your mobile device and select your TV from the list of available devices. Then, follow the prompts to complete the connection.


If you’re having trouble with your Samsung Smart View, don’t despair — there are a few things you can do to try and fix the issue. First, check to ensure your device is compatible with Samsung Smart View. If it is, the next step is to ensure that your device and the Samsung TV are connected to the same Wi-Fi network. Finally, if those two things check out, restart your device and the TV to see if that solves the problem.